Who do I contact for questions about my bill?
Please contact customer service at 360-993-4001 or finance@crwwd.com. They are [...]
What happens if I expand my business or have a new tenant?
A new base charge (ERU) will be determined considering the [...]
Will I still receive my bill every month?
Yes, the District will continue to bill commercial customers on [...]
How will my new bill be calculated?
For 2026, customers in the City of Ridgefield will be [...]
How did you determine the base charge (ERU) for my business?
The District reviewed the service characteristics, consumption, and billing history [...]
How much is my bill going to be?
Each customer will receive a letter in November explaining their [...]
Will the District’s monthly rates go up in 2026?
Yes, the District will be making a necessary adjustment to [...]
Will my bill go up as a result of this change?
The impact of fixed rate billing will vary for each [...]
What are the benefits of the fixed rate billing structure?
Fixed rate billing provides customers with a more stable and [...]
What does the change mean to me?
Service charges that are billed to commercial customers in 2026 [...]
