Please note, the Governor’s emergency utility moratorium ends September 30, 2021. If you are experiencing financial hardship due to the COVID-19 pandemic, please contact customer service via email or phone at (360) 993-4001 for help managing your account and to make payment arrangements. To find out about state and local resources, visit coronavirus.wa.gov or wa211.org.

Customer Service

Pay Your Bill

Serving our customers is one of the highest priorities at the District. It’s at the heart of our mission. We’re here to provide customer-focused, professional wastewater services to all of our customers: residential, multi-family, industrial and commercial.

Account Assistance

Helpful tips to manage your online account: enabling e‑billing, recurring payments, and updating credit card options. More »

Account Assistance

Information about your bill and payment options, account updates, information on “pay-offs”. More »

New Customers
Account Assistance

Help us keep rags, pharmaceuticals and other pollutants out of our wastewater system. More »

Low-Income Seniors
Extended Vacancy

Owners of vacant single family residential dwellings may be eligible for an extended vacancy credit. More »