Account Assistance

Our Customer Service department is here to assist you with questions you might have about your account or to make any updates and changes to your account. Don’t see what you’re looking for? Please call 360-993-4001 or use the form below to contact us for assistance, such as:

  • Start or stop service in your name
  • Update your account with a new mailing address or phone number
  • Add or remove a name on the account
  • Set up your online account
  • Complete a “Payoff Request”

Please note: Doxo is an unaffiliated 3rd party payment processor. Customers paying their bills through any unaffiliated 3rd party payment processor will pay a processing fee and may incur late charges, should the payment be delayed by the 3rd party processor’s system.

Customers are strongly encouraged to utilize CRWWD’s official payment processing system.

Please visit for the authorized customer payment portal for CRWWD residential sewer service.

Contact Us

"*" indicates required fields

This field is for validation purposes and should be left unchanged.